Privacy Policy
We will only collect, record, store and use your personal information as outlined below.
Customer privacy is important to us and data protection is our priority in building trust with customers. We therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We collect necessary information which is relevant to your subscriptions to our services. We keep your information for as long as we are either required to by the law or relevant regulations.
By accepting the Privacy Policy and Terms & Conditions in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.
Collection of Personal Information
We do not sell, or trade customer’s personal information collected on-line with third parties.
Personal information collected on-line would be used for the purposes for which it was collected, as authorized and consented by you. For example, account registration and conduct of sales transaction.
As you register an account with us on our Website www.Infinity8edu.com, we collect minimum personal information which are not personal identifiable information include the followings:
- Your name
- Your Email address
- Your Country and/or City
As you confirmed the subscriptions in your order and proceed for payment, you will be securely directed to Payment Card Industry Data Security Standard (“PCI-DSS”) compliant e-payment hosting service provider. The collection of payment data and processing of payment is not within the operating environment of our Website
Purposes of Collecting and Use of Personal Information
The personal information we collect from you and your children are required for one or more of the following purposes:
- Accessing to on-line solutions;
- Processing of Orders;
- Recording of sales transactions;
- Administration of your account registration;
- Verification of sales and payment transactions; and/ or
- Compliance with all applicable legislative requirements and regulations; and/ or
Disclosure of Personal Information
We shall not share your personal information with any other organizations other than our appointed e-payment vendor directly related to and necessary for the purchase and delivery of services, for which you have authorised. In exceptional circumstances, we may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary as required by the law and regulator. We are committed to comply with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.
Retention of your Personal Information
We will only retain your information for as long as necessary to fulfil our obligations in respect of the purposes to comply with legal, regulatory and internal requirements.
Changes to the Privacy Policy
The Company reserves the right to amend the Privacy Policy as and when needed. Any changes to this policy will be published on our website.
Terms and Conditions
Infinity learning Centre through the on-line platform on www.infinity8edu.com [“hereinafter known as Website”] provides our registered members and their children an e-learning opportunity at anytime, in anywhere.
The followings are the Terms and Conditions as you enrolled as a member upon registration. Infinity8 Edu PLT ( LLP0017444-LGN) [“ here-in-after known as “Company”], it has the right to suspend or terminate without the need of prior notice on your access to or use of our Website if in the Company’s sole and absolute opinion, you are in breach of any of the Terms and Conditions: -
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Use of Service and the Website
- The registered members and their children are accessing the on-line tutorials on on-year subscription basis. Hence, they are not allowed to copy or download the any part of the on-line tutorials without obtaining prior explicit consent and authorization from the Company.
- Our Company reserves the rights to pursue legal and other appropriate means and actions against unauthorized access and/ or download the on-line tutorial video.
- We all should recongise the evolving cyber-security risks, that your computer or network may be vulnerable to cyber risks. It is your responsibility to ensure effective and updated anti-virus software are in installed for your computers and mobile devices.
- We are not responsible or agree to indemnify you for any losses you suffered from accessing our Website, and you irrevocably agree to hold us harmless and indemnify us from any losses that you may suffer therefrom.
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Secrecy of Customer’s Personal Data
- Our Company respects the secrecy of our members and their children, it is our principles do not collect unnecessary personal data for account registration and set-up. Your personal data on name and e-mail are not Personal Identifiable Data (“PII”), and these are minimum information required for member registration. Hence, we able to keep the risk exposure of you and your children to unauthorized access to a very minimum level. For further details, you may refer to our Company’s Privacy Policy.
- As you confirmed the subscriptions in your order and proceed for payment, you will be securely directed to Payment Card Industry Data Security Standard (“PCI-DSS”) compliant e-payment hosting service provider. The collection of payment data and processing of payment is not within the operating environment of our Website.
- You are reminded to be exercise pre-cautions against any scam for collection of your personal data or PII, payment data via e-mail or phone calls. You may send us an e-mail to info@infinity8edu.com for clarification before disclosure of your personal or payment data.
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Amendments of Terms and Conditions
- The Company shall be entitled at any time and from time to time, to modify, amend or change the Terms and Conditions as appropriate and at our sole and absolute discretion. In such instance, the Company shall notify you of such amendments or changes (including the effective date for the same) via an announcement to be published on the main page of the Website, and you shall be bound by such amended Terms and Conditions.
- We do not take any responsibility or agree to indemnify you and your children for any losses you suffer arising from the amended Terms and Conditions or your own failure to keep yourself updated on the amendments to the Terms and Conditions, and you irrevocably agree to hold us harmless or indemnify us from any losses that you may suffer therefrom.
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Protection of Account ID and Password
- All members and their children are responsible for maintaining the confidentiality and should not disclose to any third parties the account information, including the account ID and password. You agree to notify us immediately should there be any incident of unauthorized use of your account by third party or any other breach of security. You may be held liable for any losses that may impact the Company or any other members due to unauthorized access of your accounts.
- You and/ or your children should not use any other member’s ID and/ or password for accessing any of the on-line tutorial videos. We have the right to suspend or disable the member’s account at any time in our sole and absolute discretion for any reason, including where you have breached any provision of these Terms and Conditions.
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Liability for Third Party’s posts or websites
- The Company shall have no liability whatsoever information on any third party’s posts or website link on our Website.
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Intellectual Property Right
- All the contents, functionalities and on-line tutorials in the Website are the intellectual properties of the Company of whom is the sole owner or lawful licensee of all the rights and interests over Website. The Company reserves the rights to pursue any appropriate legal means and actions against any unauthorized use and/ or act that manipulated the contents of the Website.
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Cancellation & Refund Policy
- Customer shall receive an e-mail notification within 2 days upon your successful payment to our authorised e-payment gateway. Your subscription(s) shall be recorded in your account and your children shall be able to access the on-line courses(s).
- Should your subscription not recorded in your account. Please send us an e-mail to info@infinity8edu.com with your proof of payment (i.e., receipt). Our Administrator will investigate and your will be informed the status of your subscription(s) within 7 days.
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Terms & Conditions for Cancellation and Refund
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Should you regret to cancel your order within 7 days from the date of your payment, please send us an e-mail for request of refund that meet the following circumstances: -
- your children were unable to access the on-line videos; and
- we were unable to ratify your status of subscriptions
- All refunds will be processed within 21 days from the date of e-mail confirmation from the Company. You will receive your refund through the credit card as per the payment record in the e-payment gateway.
- The management of Infinity8edu.com reserves the right to change the terms and conditions of this Cancellation and Refund Policy without prior notice.
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Should you regret to cancel your order within 7 days from the date of your payment, please send us an e-mail for request of refund that meet the following circumstances: -
Cancellation & Refund Policy
Customer shall receive an e-mail notification within 2 days upon your payment to our authorised payment gateway. Your subscription(s) shall be recorded in your account and your children shall be able to access the on-line solution.
Should your subscription not recorded in your account. Please send us an e-mail to info@infinity8edu.com with your proof of payment (i.e., receipt). Our Administrator will investigate and your will be informed the status of your subscription(s) within 7 days.
Terms & Conditions for Cancellation and Refund
- Should you regret to cancel your order within 7 days from the date of your payment, please send us an e-mail for request of refund that meet the following circumstances: -
- your children were unable to access the on-line solution; and
- we were unable to ratify your status of subscriptions
- All refunds will be refunded back via the payment method stated on the refund confirmation e-mail within 21 days.
- The management of Infinity8edu.com reserves the right to change the terms and conditions of this Cancellation and Refund Policy without prior notice.
